Jeff Hill shares his journey from starting a small two-truck operation to becoming a successful franchisee, visionary, and president. Along the way, he discusses the importance of customer service, resilience in the face of challenges, and community engagement through recycling initiatives.
Key Takeaways:
- Customer Service: Exceptional service comes from attention to detail, not big budgets.
- Resilience: Break down big challenges into manageable parts to overcome them.
- Community Impact: Businesses can thrive while giving back through recycling and local support.
Guest:
Jeff Hill, founding partner, chief people officer, and visionary for 1-800-Got-Junk of Western Washington; president and co-founder of RePurpose Center
Resources Mentioned:
- Jeff Hill: LinkedIn and YouTube
- Organizations: 1-800-Got-Junk and RePurpose Center
Quotes:
-“Treating customers well leads to referrals and is the best marketing strategy.” – Jeff Hill
-“Breaking down challenges into smaller components helps tackle adversity.” – Jeff Hill
Listener Challenge:
This week, focus on one area where you can improve customer service without any additional financial investment and share your experience with us on social media using #BEATSWORKINGShow.
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Transcript
Transcript – Coming Soon!
The following transcript is not certified. Although the transcription is largely accurate, in some cases it is incomplete or inaccurate due to inaudible passages or transcription errors. The information contained within this document is for general information purposes only.