Orlando Hampton is the chief customer officer for Afiniti, a company that uses artificial intelligence to best match customers with customer service agents. Afiniti was

Artificial Intelligence is on everyone’s minds these days, especially at work. Some people love its ability to take over the mundane tasks we hate doing,

When the U.S. Navy rescued Nhi Pham and her family off the coast of Vietnam in the 1970s, it was a gift she has never

If you want to make the world a better place, sometimes you have to lead in your community, not just at work. Bob Donegan has

Imagine having to be the person who tells someone a family member has died. That’s part of Chaplain Mike Ryan’s job, serving police and fire

Jerilyn Brusseau is a legend in the baking industry. She created the recipe for the world’s most famous cinnamon roll, the Cinnabon. But you might

This week, we’re bringing you lessons from the farm—but they’re about so much more than farming. If you’ve wondered how to help your kids find

When Jamie Huscroft was drafted as a pro hockey player, he knew there were more talented players, but no one worked harder than Jamie. He’d

Most of us would like to feel respected at work, but sometimes we don’t. And sometimes, our co-workers feel disrespected by us. Dr. Julie Pham

When Dr. Quinton Morris was a kid growing up in Chicago, everyone in the neighborhood played an instrument. But when his family moved to Renton,